Business Concept
Your Sales and Marketing Partner
- Japan Machinery has 14 direct sales offices, covering all major industrial zones in Japan.
- We can provide advice on equipment in demand by Japanese industry, and whether Japan's stringent quality and industrial standards can be met.
- Our sales engineers have backgrounds in mechanical, chemical or electrical engineering. Frequent training programs are held to improve product knowledge and understanding.
- We undertake translation of catalogs and manuals into Japanese.
- Magazine advertisements, direct mail and telephone sales are used on a regular basis.
- Trade shows and specialized conferences draw visitors from all over Japan and the Asia-Pacific region.
- Demonstration equipment is extensively used for sales support.
- Customer seminars to introduce new technology and new products are held in-house and at customer's facilities.
Your Service and Manufacturing Partner
- Japan Machinery maintains a well-staffed and equipped service center capable of modification, repair and calibration work.
- We undertake preparation of project documentation in customized format, including Autocad, and can assist in project engineering.
- Extensive stock of equipment and parts reassures customers of immediate support.
- Our service staff is frequently on 24-hour call to ensure that problems are handled promptly and professionally.
- We are aware of what is necessary to meet Japanese (JIS) standards, and can assist in securing approvals.
- Our software specialists have experience in preparing customized Japanese language software.
- Japan Machinery can assist in sourcing Japanese-made parts and equipment for your production.
- Our workshop is capable of producing custom packages or even knockdown production.
Your Regional Partner
- In addition to our extensive domestic network, Japan Machinery maintains sales offices in China and has agreements with companies throughout East and Southeast Asia.
- Our overseas contacts enable us to coordinate overseas project and export work between Japanese engineers/ contractors and local end-users.
